Project Overview

Our web-based Workflow Management Tool is a configurable solution built with ASP.NET Web API 2, Angular, and SQL Server. Designed for flexibility, it allows users to create and manage unlimited workflows, from ticketing and helpdesk support to complex business processes.

Key Features

1. Unlimited Workflow Creation

The tool supports the creation of an unlimited number of workflows, enabling users to tailor processes to their specific needs, such as ticketing, helpdesk, and more.

2. Fully Configurable Workflow Settings

Each workflow is configurable with unique settings, permissions, and steps, giving administrators the flexibility to design custom processes.

3. Role-Based Access Control

Users are granted access based on roles, ensuring that each user has the right level of permissions for efficient and secure workflow management.

4. Real-Time Status Tracking

The tool provides real-time updates on workflow status, allowing users to track progress and identify bottlenecks in processes instantly.

5. Notifications and Alerts

Configurable notifications and alerts keep users informed of key workflow events and deadlines, enhancing responsiveness and accountability.

6. Integration with SQL Server Database

Using SQL Server as the backend database, the tool ensures robust data management, secure storage, and efficient retrieval of workflow data.

7. Dashboard and Analytics

A dashboard offers a centralized view of workflows, along with analytics to help organizations track performance metrics and optimize processes.

8. RESTful API for Third-Party Integration

Built with ASP.NET Web API 2, the tool supports integration with third-party applications, enhancing compatibility and extending functionality.

9. Audit Logging and Compliance

Comprehensive audit logging allows organizations to maintain compliance by tracking all workflow actions, providing transparency and traceability.

10. User-Friendly Interface

Developed using Angular, the application provides an intuitive and responsive user interface, making it easy for users to create and manage workflows effectively.

Technology Stack

Used: ASP.NET Web API 2, Angular, SQL Server, RESTful API Integration, Role-Based Access Control.